Return Policy For Butterfly Designs

Return Policy
If an item arrives damaged or is defective you must notify us by e-mail within 7 days of receipt and we will repair or exchange it or issue a credit towards another purchase.

Please do not return any items without e-mailing us first or without a return authorization number. If there is no r/a number on the package it will be refused.

In order to help us process your return in a timely manner please follow the following guidelines:

 

  • If you purchased the items from us please include your name and invoice number.
  • Please let us know in the e-mail what is wrong with the item and the reason for the return.
  • Please package the item sufficiently to prevent damage and mail it to the return address provided with your return authorization.

Returns are valid for domestic returns only we will not accept returns from other countries.

Contact:
To contact us for any reason please use the contact link below